Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. At least 4 years of customer service experience, or a combination of education and experience: High School diploma and 4 years of customer service experience, OR, Associate's Degree and 2 years or customer service experience, OR, A self-starter with excellent communication skills (verbal and written) and the passion to provide the highest level of customer care and satisfaction, Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment, Ability to receive and immediately apply constructive feedback, Ability to multi-task using several Windows applications at once while assisting a customer on the phone, Flexibility to work a specified shift and extended hours as necessary, Experience in one of these industries is preferred: Health Care, Human Resources Services or Financial Services, High School diploma plus equivalent years of related industry experience. We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. We are now hiring ambitious, motivated Customer Service Professionals to work virtual (work from home). We strive for Excellence Every Day by collaborating with our clients and colleagues. Es trabajo desafiante, pero estamos comprometidos a tu xito como lo ests t! About Alight Solutions Alight is a leading cloud-based human capital technology and services. This role is charged with motivating donors to be engaged and involved, as well as successfully facilitating annual . Full Time As part of an industry-leading team, you will help drive results for our clients by delivering innovative and effective solutions as part of our Customer Care Delivery . Try to use specific examples from your work or school history that relate to the question asked. Quick Apply. We reward continuous improvement and encourage you to own your own development. Our dedicated colleagues across 28 global centers help 23 million people and their 11 million family members simplify work and life, both now and in the future. At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Our people are our greatest assets at Alight Solutions because People Matter! Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Help make it more accurate by adding yours. Find out if you meet the requirements! disABLEDperson, Inc. is a 501(c)3 non-profit organization whose mission is to reduce the high unemployment rate of individuals with disabilities. We offer a comprehensive benefits package to our full-time colleagues to include: Health benefits beginningon your first day of employment, Alight is committed to the continued development of our colleagues. Work-Life Balance Location Apply for Sr. CUSTOMER CARE REPRESENTATIVE, SUPPORTING BENEFITS & HR SERVICES. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners . We act with respect and accountability, mindful that our actions affect the lives of millions in meaningful ways. * Bilingual (English/Spanish) is a plus Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices. Eres compasivo, enfocado al servicio al cliente, determinado y tienes el deseo de ser parte de un equipo progresivo e innovador. There is no travel required for this position. Learn more at, Bilingual Customer Development Representative - Miami, FL, VP Operations own the operations, run the show, Account Manager - Construction Services (Miami, FL), Do Not Sell or Share My Personal Information, A full Benefits Package, starting on your first day of employment. Alight believes diversity should be visible, valued, and sustained throughout the organization. * Diversity programs to ensure Alight promotes an INCLUSIVE, open culture with diversity in thought and style. We are mindful that our actions affect the lives of millions in meaningful ways, through the work we do for our clients, our relationships with each other, and the contributions we make to our local and global communities. Alight Solutions Health Client Leader Atlanta, GA 17d $121K Per Year (Employer est.) Customer Care Representative Tasks. Job Details. The development of the mural painting was based on the plan and the description of the painting which was carefully decided by the principal and the school board. Meet Alight Customer Care Watch on Why Alight? , Alight Cares- our program that allows you to track your community volunteer hours, Corporate matching for yourcharitable donations. This role can be a remote/work from home position located anywhere in the Eastern, Central, Mountain and Pacific time zones. It's why we're so driven to connect passion with purpose. We offer a comprehensive benefits package to our full-time colleagues to include: Health benefits beginning on your first day of employment. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Find out more about Alight's Workday practice, We do not make offers without interviewing, We do not ask for security deposits on equipment or anything else, We do not send checks through the mail or request payments through Western Union. 88 followers . Must be able to work a flexible schedule based upon high call volume needs. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.. This job listing has expired and the position may no longer be open for hire. Customer Care Representative, Human Resources - Virtual job in Bowling Green, KY. View Job description, benefits and responsibilities. Learn more about our customer care offices. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Alight Solutions are currently recruiting for a Customer Care Delivery Specialist in HR Services with Italian and English located in Krakow, Poland (remote work possible). Our story starts with a simple universal truth: Every business is a people business. * Experience in one of the following industries is preferred: Health Care, Human Resources Services or Financial Services. * Handle a high volume of inbound calls from client employees as well as conduct outbound calls for follow up as required. * A corporate WELLBEING program (physical, social, emotional and financial wellbeing) that creates an environment and culture where leadership and colleagues are engaged, healthy and high performing. At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. And we're committed to enabling an inclusive culture of belonging that engages all colleagues and grows the diversity of our talent to proudly represent the clients and communities we serve. Customer Care Representative Greater Toronto Area, Canada. 2023 Snagajob.com, Inc. All rights reserved. Type: Full Time Apply to Operator, Distribution Manager, Senior Benefits Analyst and more! DISCLAIMER: * Access customer accounts and product information, by toggling between multiple screens and systems, to provide accurate answers and support within the parameters of Alight's policies and procedures. Get a free, personalized salary estimate based on today's job market. We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. The role of a Customer Service Representative is to help customers understand the products and services being offered by a company. Alight Customer Care Representative Job, Remote or Florida City, FL At Alight, we believe a company's success starts with its people. * Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment. Be prepared to answer why you are interested in this particular job opening. then the employee has changed 1 company and 1 job. Central Region States: Alabama, Arkansas, Illinois, Iowa, Kentucky, Louisiana, Minnesota, Oklahoma, South Dakota, Tennessee, Texas, Wisconsin, Mississippi It's why we're so driven to connect passion with purpose. At Alight, we believe a company's success starts with its people. Apply for Customer Care Representative I, Healthcare Benefits at Alight today! You can also receive alerts via instant message. AS A CUSTOMER CARE REPRESENTATIVE, A TYPICAL DAY TO INCLUDE THE FOLLOWING: * Handling a high volume of inbound calls from our clients employees as well as conduct outbound calls for follow up as required, * Greeting the employee, answering concerns and questions, educating them and solving complex issues relating to their health care benefits, 401k savings, life benefits, retirement plans, leave of absence, payroll and/or human resource related services, * Processing transactions such as, but not limited to, health enrollments, tax updates, direct deposit updates, 401k withdrawals or contributions, and retirement elections, * Utilizing your interpersonal skills and extensive on-the-job training to provide professional, knowledgeable, helpful, courteous, and responsive customer service with appropriate empathy statements as needed, * Recognizing/acknowledging the need for additional research in order to resolve any issues reported by the customer, and handle this casework throughout shift, * Accessing customer accounts and product information, by toggling between multiple screens and systems, to provide accurate answers and support within the parameters of Alight Solutions policies and procedures. East Region States: Delaware, Florida, Georgia, Indiana, Maine, Maryland, Michigan, New Hampshire, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Vermont, Virginia, Washington D.C. West Virginia Esto incluir ser el primer punto de contacto para los clientes que necesiten ausentarse del trabajo, debido a enfermedad o heridas, o a responder a sus preguntas. Find out if you meet the requirements! Lensa, Inc. - Lensa is a job search engine. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Job Description: JOB SUMMARY Alight Solutions San Juan is looking for real people, who are passionate about customer care. Reimagining how people and organizations thrive. In addition to a base salary, this position may be bonus eligible. Customer Care Representative Human Resources. Depending on the location, skills, and experience, a customer care representative earns between 66,700 NGN and 196, 000 NGN respectively per month. I was responsible for keeping up to date with daily schedules and routines and managed all of . We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Learn more at . Customer Care Representative, Human Resources - Texas Virtual (Work from Home) job in Billings, MT. Additional pay could include bonus, stock, commission, profit sharing or tips. The average salary for a Customer Care Representative is $37,003 per year in United States, which is 4% lower than the average Alight Solutions salary of $38,792 per year for this job. Alight Solutions Customer Care Representative -Absence Management - Bilingual *Remote* Texas 30d+ Alight Solutions Leave of Absence Case Manager *Remote* Washington, DC 30d+ $50K-$68K Per Year (Glassdoor est.) You will be notified during the hiring process which checks are required by the position. Our 15,000 colleagues proudly serve thousands of clients and their more than 30 million employees and family members throughout 180 countries. We are Alight Solutions. Alight Solutions San Juan is looking for real people, who are passionate about customer care. At Alight, we Think Forward and we Act Now to shape the future of work and life for organizations, people and their families! Knowledge of Disability Management, FMLA, and Workers Compensation is a plus, and a background in disability insurance or health care is also favorable. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. * Call Center and Hospitality experience preferred. $50K-$69K Per Year (Glassdoor est.) On average, Willa Davie works for one . Every colleague shapes how Alight can become better, stronger and brighter together. Apply for a Alight Solutions Customer Care Representative, Human Resources - Virtual job in Miami, FL. View Job description, benefits and responsibilities. Alight Solutions Customer Care Representative Reviews Updated Jan 30, 2023 Search job titles Find Reviews Filter Clear All English Filter Job Function Administrative Arts & Design Business Consulting Customer Services & Support Education Engineering Finance & Accounting Healthcare Human Resources Information Technology Legal Marketing Alight - 3.1 San Juan, PR. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status. Customer Care Representative Human Resources. Alight SolutionsEasy 1-Click Apply Customer Care Representative, Human Resources - Texas Virtual (Work From Home) job in Springfield, MO. The mission of our customer care teams exemplifies the need for humanunderstanding. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Here are some tips to prepare for a behavioral style interview: Bring a copy of your updated & current resume to any in-person interview. They may often give instructions by phone and besides performing clerical tasks, they also assist . The primary function of the Customer Care Representative 1 (CCR1) s to provide employee support for clients with Alight Solutions Contact Center Services. Ten paid holidays per calendar year (8 fixed and 2 floating). This role requires that qualified candidates must reside in one of the following states: At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Help us reimagine how people and organizations thrive! Salary information comes from 39 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. We believe that every day is an opportunity for growth and are energized by going above and beyond whats expected. Our values are the essence of who we are: We believe in the power of people and know that the best ideas can come from anywhere. Apply online instantly. At Alight, we are reimagining how people and organizations thrive. Cons Acompetitivetotal rewards package, continuing education & training, and tremendous potential with agrowingworldwide organization: As a Customer Care Representative, a typical day mayinclude the following: By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. * Very comfortable working with PCs and Microsoft Office, including corresponding functions (copy, cut, paste, toggle). Our story starts with a simple universal truth: Every business is a people business. Customer Care Representative, Human Resources - Virtual job in Parkersburg, WV. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Customer Care Representative, Human Resources - Virtual Open to States in Eastern Time Zone job in Tampa, FL. We've compiled a list of websites that offer tips and templates for creating a resume: Behavioral style interviews includequestions that will provide an insight on how you've performed and behaved in the past with actual results and scenarios. . Take the first step today by joining our talent community. Our Promise In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. This program provides you with the foundation you need to lead to a path of success. You will Posting id: 823465203. Because transformation takes a workforce. * CAREER DEVELOPMENT & GROWTH: We provide ongoing training, coaching and development. * Adept at quickly navigating between multiple computer applications within one customer interaction to obtain information and provide correct and concise information back to the customer that combines data retrieved (talk and type) This job was posted on Sat Jul 11 2020 and expired on Wed Jul 15 2020. at Alight Solutions. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Alight also offers a comprehensive benefits package. Explore open roles at Alight. Alight Solutions offers a promising . Health insurance is either BCBSIL or Kaiser depending on where you are located. Customer Care Representative Human Resources. As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. 26 Alight Customer Care Representative jobs available on Indeed.com. Alight's 15,000 dedicated colleagues serve more than 30 million employees and family members. See office directory We are forthright and genuine when we speak. Alight is committed to the continued development of our colleagues. READ MORE Awards and Recognition Our work with the most influential companies has been recognized across the world. This job is no longer accepting applications. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100. You have successfully created a new job alert. Learn more about our Customer Care offices, 43 resume tips that will help you get hired, 10 resume writing tips that will help you land a job, Guidelines for what to include in a resume. At Alight Solutions, we are reimaging how people and organizations thrive. We are brave in spirit, act decisively, learn quickly and get it done. They inform them about products and services, answer their questions and resolve their issues. You're able to quickly input and retrieve data while working with the customer on the telephone. We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. Our team's expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive. to demonstrate your interest in the role. * Stay current on Alight's programs and services through on-going training provided by Alight Solutions. Alight unlocks enterprise growth for the worlds most influential companies with future ready human capital and business solutions. Leveraging your computer navigation skills to toggle between multiple screens and systems to provide answers and support. Benefits start on your first day of employment, Programs & activities that give back to our. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Training will begin for this class on Monday, May 1st * Demonstrate a positive attitude, self-awareness and embrace feedback This role is designed for people who have strong empathy and communication skills. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. You should be prepared with a few questions to ask during the interview about the position, the team, the business, etc. We learn from one another, champion progress and challenge the status quo. Key Duties & Responsibilities. We strive for Excellence Every Day by collaborating with our clients and colleagues. Pay Transparency Statement in compliance with the Colorado Equal Pay for Equal Work Act, the New York City pay transparency ordinance, and any other similar laws or ordinances: Alight takes into consideration a candidate's experience, education, certification/credentials, market data, and internal equity when determining an offer for a successful employment candidate, and Alight does so on an individualized, non-discriminatory basis. Join our team. Get hired today! Empezaras tu carrera con ReedGroup con un programa de entrenamiento completo. HDHP or PPO available., At Alight, we believe a companys success starts with its people. - All necessary technical equipment provided - Paid "training" from day 1 - Benefits eligible from day 1 - 17.79 per hour salary, not amazing but certainly better than some companies - The job is technically "entry level", so those with limited Customer Service experience are likely to be hired. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Sobre todo, ests buscando una carrera donde puedas utilizar tus talentos y trabajar duro para brindar un servicio que realmente importe - para hacer una diferencia en la vida de otros. We promote healthy lifestyles and flexible work arrangements for our employees. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Apply for full-time jobs, part-time jobs, student jobs, internships and temp jobs. We reward continuous improvement and encourage you to own your own development. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Como un representante de servicio al cliente en ReedGroup, ayudars a personas a navegar la logstica y la administracin de sus ausencias de trabajo. |, Route Manager Trainee (Entry Level & Experienced Hire), Assistant Manager, Merchandising - Colonial Plaza, Customer Care Representative - Open to Alight Alumni Only * Internet Connectivity Requirement/Remote Positions: For 100% remote positions, we require that (1) you have high-speed broadband cable internet service with minimum upload/download speeds of 200 Mbps/50Mbps and (2) that the equipment supplied by your Internet provider is hardwired to your company issued computer. Our BDC agents act as a primary point of contact between our clients and our sales team, taking charge of inbound business Are you interested in helping us shape the future of work and life for organizations, people and their families? * Engage people who need help with their leaves of absence, using a variety of technologies including inbound and outbound telephone and chat Alight Solutions is committed to a diverse workforce and is an affirmative action employer. Website navigation for the employee may be needed as well, * Creating and updating employee files in database, as authorized, * Communicating with third parties to assist the caller with updates or inquiries, * Staying current on Alight s programs and services through on-going training provided by Alight Solutions and self-study, * Staying current on client s programs and provisions through on-going training. Responding promptly to customer inquiries. Our people are our greatest assets at Alight Solutions because People Matter! Culling together a clear, well-defined list of customer care representative tasks and responsibilities is the first step in creating a thorough job description. Si es as , entonces ReedGroup es para ti! * Ability to multi-task using several Windows applications at once while assisting a customer on the phone. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Virtual customer care represntative Dec. 12, 2022 - Customer Care Representative in Toronto, ON Recommend CEO Approval Business Outlook Pros I have been working with alight since 2021 july. Creating and updating files in our database and communicating with third parties to research and assist the customer with updates or inquiries. Account Executive, Key Accounts Alight Solutions Jobs, Applications Developer Alight Solutions Jobs, Associate Consultant Alight Solutions Jobs, Customer Care Representative Alight Solutions Jobs, Senior Client Manager Alight Solutions Jobs, Senior Operations Analyst Alight Solutions Jobs, Solutions Architect Alight Solutions Jobs, Technical Business Analyst Alight Solutions Jobs, Alight Solutions Customer Care Representative Jobs. Find contacts: direct phone number, email address, work experience. For more information on Job Scams, please click the link below to review information posted on the Federal Trade Commission Consumer Information site. A customer care representative's salary covers health benefits, transportation, housing, and other related benefits. Cons. Check out our current jobs that have a virtual/work from home option. Average Alight Solutions Customer Support Representative yearly pay in the United States is approximately $37,872, which meets the national average. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100. 55% feel they are paid fairly 11% above the national average Common benefits at Alight Solutions Benefits information is taken from job posted on Indeed. Browse by city or country to find one in your region. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. This is a 6 months project and we offer Full Time Shifts (Rotating). 2023 Benefits start on your first day of employment, Programs & activities that give back to our. Valoras trabajar con compaeros comprometidos y lderes amables que les importa el bienestar de sus empleados y clientes. At Alight, we believe that people are the single most important part of an organization and that there is a synergistic relationship between work and life. 553 jobs Customer Care Representative/Business Development Consultant James Braden Nissan Kingston, ON $31,200-$55,000 a year Full-time + 1 8 hour shift Responsive employer Customer service: 1 year (preferred).
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