Describe a negative customer service experience you turned around. The next day I was invited to the F2F at a hotel in Charlotte. As the fastest growing regional airline, we are proud to be actively involved in the communities where our team members live and work. The interview session was broken into three parts. Teamwork means being able to work with others in a group, to achieve a goal or complete a task in a efficient way. Example: I use several different kinds of tools when inspecting aircrafts. What can you bring to our company? I interviewed at PSA Airlines (Charlotte, NC) in Nov 2022, - I completed an application online - Played a personality game; essentially an assessment - Received an invite to complete and upload recorded video responses - Got invited to interview in Charlotte, NC - We were asked to stand up and introduce ourselves, telling everyone an interesting fact about ourselves, then asked to read a standard flight attendant announcement - We were split into two groups and asked two questions each - Everyone was given a private interview. Teamwork is an important skill for employees at PSA Airlines. After we landed, paramedics boarded the plane to assist the sick passenger. Glassdoor users rated their interview experience at PSA Airlines as 77.8% positive with a difficulty rating score of 2.48 out of 5 (where 5 is the highest level of difficulty). Interview was very easy. Most difficult? You have so many seconds once you begin to answer the question. From there, you have a second video interview. I interviewed at PSA Airlines (Charlotte, NC) in Apr 2022, First a video interview, then in person group interview and they hire you on the spot if you get job and are what they are looking for. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Direct Entry Captains with over 950 flight hours will receive a $100,000 sign-on bonus and top-tier pay starting at $146 per hour. This involves a group, where you will be asked questions in front of your peers. They dont offer on the spot and you should receive an email. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. In person interview Most new-hire reserves will coordinate with other flight attendants (and sometimes pilots) to share the costs of a "crash pad." This is nothing more than a large house or apartment with several bedrooms, a shared living room, kitchen and bathroom that accommodates anywhere from 6 - 12 people. Interview . What can you bring to our company? Required fields are marked *. Read More. Example: I am available to work every shift except for the overnight shift. Describe a negative customer service experience you turned around. Im hoping to be joining this career before too long. Our Flight Attendants are the face of PSA Airlines and American Airlines and are service professionals of the highest caliber, with the desire, drive and passion to provide outstanding service. How long does it take to hear back from PSA? This ensures that our customers are safe and taken care of while also ensuring that were able to keep up with our schedule.. The process took 3 weeks. We take pride in our professional excellence and hold ourselves and others accountable for our actions. I know PSA is a growing company, so I understand there may be times where we need to work late or on weekends. I recently interviewed with PSA airlines and it was an amazing experience for me. What type of licenses do you hold, if any? This involves a group, where you will be asked questions in front of your peers. All material 2023 PSA Airlines. Why did you want to become a passenger service agent. Dont act like a robot! I interviewed at PSA Airlines (Charlotte, NC) in Nov 2022, 10/13 Applied 10/17 Video Interview Invite 10/19 Video Interview 10/20 F2F Invite 11/2 F2F Interview *PREVIOUS FA EXPERIENCE PRIOR TO PSA* Applied online & received an invite for the video interview within a few days. Your email address will not be published. If you do, it can help show your ability to adapt to new situations. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Why PSA? In order to become a highly-effective and competent flight attendant, you will need the following skills and attributes: An ability to remain calm under pressure, especially during emergency situations; Be capable of following airline safety rules, procedures and operating protocol as dictated by your airline; PSA Airlines Flight Attendant Interview Questions Updated Jul 11, 2022 Search job titles Find Interviews Filter To filter interviews, Sign Inor Register. - just breathe (if you did everything above, youve got it, so breathe, be yourself & enjoy the time mingling with amazing people! Your email address will not be published. Typical with the other gouges they had us wait in the cafeteria. Initial Application Over all the experience was good and always do you research on the airline. What is your strongest skill as a passenger service agent? After brief introductions the pilots took the log books and documents. What do you want to become a flight attendant? In my last position, I worked as an aircraft mechanic on several planes that flew during the day and at night. The process took 2 days. You do not get any retakes for the questions. DAYTON, Ohio - PSA Airlines, a wholly owned subsidiary of American Airlines Group, Inc., is now proud to offer the regional industry's leading compensation package for Flight Attendants, which will provide higher pay, commuter benefits and an enhanced quality of life. I interviewed at PSA Airlines (Charlotte, NC) in Nov 2022, 10/13 Applied 10/17 Video Interview Invite 10/19 Video Interview 10/20 F2F Invite 11/2 F2F Interview *PREVIOUS FA EXPERIENCE PRIOR TO PSA* Applied online & received an invite for the video interview within a few days. Your answer should include a specific example of how you handled this situation in the past, as well as what steps you took to resolve it. While they were reviewing them we sat though essentially a why PSA is the best regional Continue Reading this Interview Experience. Why PSA? Be the first to find this interview helpful. Choose three positive words and be ready to explain why (in case they ask). Which is one of the FA's asking you typical situational interview questions, "If you noticed your coworker was not helping you and completing their duties - how would you handle the situation? I applied through an employee referral. The process took 3 weeks. PSA flight attendant interview STUDY Flashcards Learn Write Spell Test PLAY Match Gravity Created by TedVBPLUS Terms in this set (74) Why do you want to be a flight attendant? How did you handle it? You begin with an initial video interview. How long does it take to hear back from PSA? The passenger began yelling at me and other employees on board the plane, which made some passengers uncomfortable. Example: Im a certified pilot through the Federal Aviation Administration, which I earned after completing my flight training at PSAs training facility. ), I applied online. I applied online. Initial Application I interviewed at PSA Airlines. I prefer to work the morning, afternoon and evening shifts because they allow me to spend time with my family in the evenings., Example: In my previous position at PSA Airlines, I encountered a passenger who became agitated during flight due to an issue with their ticket. Tell me about a time you went above & beyond. After the group interviews, we were called in individually for 1-1s. It seemed like those who were called in toward the end were then offered the position & fingerprinted but it is possible others will get offers later on! Press J to jump to the feed. What was your most difficult job? It seemed like those who were called in toward the end were then offered the position & fingerprinted but it is possible others will get offers later on! My goal is to become a commercial airline pilot in five years. I interviewed at PSA Airlines. From there they do one on one interviews to ask more personal questions. If you have previous experience, be sure to highlight any skills or qualities that make you an ideal candidate for PSA Airlines. Very easy four questions asked. I also really appreciate how friendly everyone at PSA seems to be. Interview is very easy. The process took 3 weeks. They only have height requirements because you need to be able to reach the overhead and since their aircrafts are only 6'2 in height you have to be able to fit inside comfortably. I find that I get too little sleep when working overnight, which can affect my performance during the day. Wish me luck! Join a safety-oriented team that is passionate about customer service and travel. Use your answer to highlight your problem-solving skills, communication skills and ability to work with others. Interview was very easy. Filter Job Function Administrative Arts & Design Business Consulting Customer Services & Support Education Engineering Finance & Accounting Healthcare Personnel/Human Resources The interview process at PSA Airlines is relatively quick and easy compared to other airlines. 2. ), I applied online. Break for lunch about 12 and at 1230 they start calling you in for the actual interview. If you are selected, you will be invited to an in-person interview event near one of our crew bases. I recorded myself responding to (4) questions: 1. Example: In my last position as a customer service representative, I had a coworker who was always late for our shift. This question can help the interviewer determine if you are a good fit for their company. Dont act like a robot! Talk about what stood out to you as a passenger, and ideally, how you'd use that experience to provide a great customer experience to your passengers as a flight attendant. This seemed to placate the passenger, and they calmed down.. Tell me about a time you had to deal with an unhappy customer or coworker. Smile big, show your true personality. Login with Yahoo! Interview is very easy. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I got in line around 7:10 I wanted to be early. The process took 2 weeks. I mingled with all of the other potential applicants for the job. Then there was a presentation about the job and the expectations. For more complex issues, I bring along a torque wrench, which measures the amount of force applied to bolts and nuts. Average salary for Jet2.com and Jet2holidays Psa Flight Attendant in Thirsk: 18,025. There was about 15-20 people. This question can help the interviewer learn more about your problem-solving skills and how you react to challenges. The airline also performs daily inspections on each aircraft before takeoff, including checking the oil levels, tire pressure, flaps and other important parts.. Bring your passport for the face to face interview and also your license driver. The pay is relatively low, but the experience is great. We encourage our.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Head to our website to apply and learn more about Maintenance careers with us. Is PSA Airlines a good company to work for? Average salary for Jet2.com and Jet2holidays Psa Flight Attendant in Godalming: 18,025. I was number 16 when they finally called us in the room. Wish me luck! Common Types of Questions Here are some of the most common behavioral interview questions that you may encounter during a flight attendant interview that will require answers using the STAR method. The next interview was with a recruiter. Experienced First Officers with over 500 flight hours will receive a $75,000 sign-on bonus and top-tier pay starting at $90 per hour. We met in the lobby and mingled for a bit before being invited into the presentation room. What can I expect? New-hire Mechanics now receive a $5,000 sign-on bonus and more when they join PSA. The initial application is followed by a recorded video interview, and then finally an in-person interview.