I don't want to accuse, but equally I am struggling to understand how a parcel directed to me was delivered 300 miles away, with someone signing as me and that too using a non-insured service despite the value. After this, eBay will step in. 11:00 AM. What should I say to her? There is a current conflict with FedEx not seeing this address as a residential address but rather a business address. Have it in mind that once the buyer has less than 5 feedback ratings and/or has been an eBay member for less than a month, chances are you are dealing with an untested customer. We have helped over 300,000 people with their problems. Hi All I purchased a handbag and it's been marked as delvered on Monday but it did not arrive with my Monday parcels. Save up to 30% when you upgrade to an image pack. I requested the seller to despatch it ASAP, as I was travelling abroad in 10 days. - Checked on RM website, it is delivered somewhere in Durham, I live in Ashford, Kent. Most times, the missing shipment situation will more or less get resolved and your package will be delivered. Otherwise I might consider suggesting a partial or even full refund if I was feeling generous and I believed them that the item didn't arrive. We would tip him at Christmas if it were allowed (wink, wink). This isn't abnormal. I ordered an item from WA that was marked as posted on the 15th Aug. Tracking info as follows- Received by Australia post Wembley WA Sat 15 Aug 2.28pm Item processed at facility Redbank Qld Yesterday 10.49am Onboard for delivery Bundall Qld Today 6.51am Delivered Southport Qld Today 11.47am Ord. What To Do if Your Package Is Late, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier, USPS tracking says that my package is in the mailbox, but it isnt, UPS package that didn't arrive on the delivery date, UPS says delivered, but my package still hasnt arrived. 11:48 PM. They point to the delivery confirmation as "proof" that the package was delivered. Use our app to get compensation for: Many companies start spamming you with unwanted correspondence as soon as you start using their products or services, but our app can put a stop to that. I would also be leaving neg feedback as the seller is not doing the right thing in locating the item and opening a complaint via Aust Post, on I will now speak with ebay customer agent to ask them to look into tracking details so that they can refund me. If you use DoNotPay's Burner Phone and Virtual Credit Card products, you'll never have to supply your real info to random companies again. Nct video call event 2021. Last updated on Oct 28, 2022 14:04:21 EDT View all revisions View all revisions. According to eBay rules, you are entitled to a refund or replacement item from the seller unless they have tracking information that confirms the package was delivered. on EBay Howbeit, if this happens, you can contact the local postal service and ask that they locate the package. The USPS has been pretty unreliable here lately so I'm sure it's their fault. the buyer said she has the item for a few days and ebay told me they have to wait till there is confirmation. on The evolution of the Pokmon Trading Card Game. The seller should respond within 3 business days to provide a delivery update, offer a replacement, or give you a refund. Sellers cannot close cases. If I cannot drink Bourbon and smoke cigars in Heaven then I shall not go." Based on El Greco's experience and yours, Amazon is the better option. If your buyer hasn't received their item and the estimated delivery date has passed, they'll let you know there's an issue by opening an "item not received" request. Is this not enough for ebay that me or someone authorised by me haven't accepted the parcel and since someone has clearly signed for it falsely it appears rather 'stolen', than 'lost' ? Press question mark to learn the rest of the keyboard shortcuts. have never seen before. not required if the items value is less than $750. However, another alternative to the refund is to send a replacement item, though sellers should check with the buyer first whether this is an appropriate solution. by htdrag11 Sun Feb 03, 2019 3:44 pm, Post The purpose of this item is to hold the blade and seal in place at the . You can track your package and locate it with our help or choose a different route and file a missing package claim or request a refund. by htdrag11 Fri Feb 01, 2019 6:05 pm, Post I might sound shrill on the phone. File your non-reception with Ebay, call Ebay Customer Service (if the seller hasn't already), and tell them the story. Official complaints get logged and analyzed by management. If the seller responds but doesnt have delivery confirmation, they can either issue a refund or offer a replacement item. First of all, per paypal and ebay, sig. by stoptothink Fri Feb 01, 2019 4:41 pm, Post If as an eBay shopper you made a purchase on eBay a month ago, and you have waited and waited for it to arrive but you have finally contacted your seller, only to be told that it was delivered weeks ago, only it wasnt. So much so that this has created a problem with dishonest "item not received" claims, where even the USPS proof of delivery is not sufficient evidence for eBay to side with the seller. How much oil does a 18hp Briggs and stratton twin ll hold? by htdrag11 Sat Feb 02, 2019 11:47 am, Post I'm out of ideas, sorry. eBay Item NOt Received - but DELIVERED. Could your business benefit from fast, flexible funding? These items being sold are live fertile eggs.Find the perfect hot springs eggs stock photo, image, vector, illustration or 360 image. If your package says delivered but you never got it, then the first thing you should do is check whether there was anyone else in your property that may have accepted the delivery on your behalf. Thanks. 30-01-2014 Amazon Package Sent to the Wrong Address? on funkytowngore Get $50 off your Wayfair order with this coupon code. Using one of those two services will ensure that you have done everything possible from your end to ensure the buyers package is en route to the address the buyer provided. Item marked as delivered but never arrived. I don't think it was misdelivered, I think the seller sent it to a mate in Durham, but that means they get nowhere near the seller protection offered by the MBG. The RM advisor further added that "they don't think the sender will make this easy by asking RM this information, as they have clearly made a mistake by not adding a full address, and since they have sent such a valuable item using a non-insured service, they will only get 50 compensation". The content you are looking for has been archived. I tried to buy a van on ebay today, it went for 7500, but I was bidding by Rupert Fri Feb 01, 2019 3:56 pm, Post by RickBoglehead Sat Feb 02, 2019 5:14 am, Post by alex11 Fri Feb 01, 2019 5:51 pm, Post Get stock market quotes, personal finance advice, company news and more. 12:47 AM. The seller will have to prove postage to your address. Discover tried-and-true techniques for better bidding and buying on eBay from fellow experienced members. I immediately emailed USPS and the seller, including tracking number. This penny can be worth more to a collector who values it for the gold and for the coin itself. Leaving negative feedback for sellers who have won Paypal claims doesn't comply with eBay's feedback policy which the seller can have removed. If the item was sent 'Signed For' and you put the tracking number into RM Track and Trace, you will be able to see a map of where the item was delivered to and the GPS co-ordinates, irrespective of whether you were the sender or the recipient (or anybody at all for that matter). 23-01-2014 10:38 AM. Fortunately It was a $120 handbag and I can't really afford to lose that money. They pulled a "cannot deliver, unsafe, no one home" game once, I called her, said I am in my home office looking at my mailbox. However he asked me to pay Keep working with the seller. I did not receive the parcel even a few days after the estimated date due to Royal mail strike. Before delivering a package, a postal carrier can scan the package before it is actually delivered. the code. Infact the concierge received signed for parcels for two other residents on the same day but none for me. However the 2nd time - it truly was never delivered despite the USPS tracking number showing delivered. on Ask him to leave feedback. Mark as New; . Stock photos, 360 images, vectors and videos .Pairs and hatching eggs are shipped in order of full payment being received. (Not Ebay). You will need to submit the following documents as proof of purchase: You can request a refund online by visiting the official USPS website or in person by going to the nearest USPS location and explaining your request. If you paid by credit or debit card, contact your card issuer for advice. Report all delivery issues via the USPS website. Reddit and its partners use cookies and similar technologies to provide you with a better experience. It's still not here yet. Questions on how we spend our money and our time - consumer goods and services, home and vehicle, leisure and recreational activities. 31-01-2014 link on ebay. Usps tracking is often flat wrong. How To File a USPS Delivery Complaint in a Few Clicks. . Find many great new & used options and get the best deals for 2022 $2 "C" Mint Mark - 75th Anniversary of Peacekeeping Card at the best online prices at eBay! 26-06-2019 WE DO NOT DECLARE VALUE LOWER THAN THE ITEM'S PRICE NOR MARK PARCEL AS "GIFT". Was this article helpful for you? They had delivered to the right house number but wrong street. - Concierge have never stolen any parcels, the lady is very nice and keeps everyone's parcels locked away. 23-01-2014 A seller's next move will depend on the most recent status shown on the item tracking information. And stays However, RM cannot send me any written communication because 1. the parcel wasn't addressed to my correct address and the sender should contact them not the reciever (published on their website). few days?? You can always tell, too, because the scan says delivered at some odd time like 9:44 am when the USPS carriers never get here until mid-afternoon or later, ever, ever. 26-06-2019 The seller replied promptly and asked whether my address was correct (it was) and whether I've a video cam to support my cause (No). To get a refund with DoNotPay, you should: We will automatically send the claim to the couriers claims department. Hey guys, I'm at a loss as of what to do. Manage Returns and Refunds Other options for you In those instances the item arrived the next day. USPS Package Tracking Not UpdatingWhats Wrong? - Seller sent the item to themselves or their relatives and not to my address (no location tracking). 8000. find any useful information.Only "go to Purchases page". by ResearchMed Fri Feb 01, 2019 4:00 pm, Post Electrical Model Item Brakes: Brake system Method of operation Lining . 30-01-2014 - I have already provided them with passport stamps etc. Details aboutTOYOTA Mark X 2004 DBA-GRX120 Left Side Mirror [Used] [PA42158366] TOYOTA Mark X 2004 DBA-GRX120 Left Side Mirror [Used] [PA42158366] No additional import charges on delivery. MarketWatch provides the latest stock market, financial and business news. Tracking will allow them to see whether the item is late or has been delivered to the wrong location. item was delivered. It's PRINCIPAL, not PRINCIPLE. a morning and I'm already sick of having to fetch my mobile phone to get While for buyers on EBay, there are the steps you can take to try and track it down or ask for your money back if your purchase gets missing. Have it in mind that it is always good for eBay sellers to upload an items tracking information as soon as possible. Theres nothing for the buyer to do on their end. I bought a fairly expensive card off of Ebay. Unfortunately the seller was a nightmare, insisting that the by ResearchMed Fri Feb 01, 2019 5:59 pm, Post If a buyer is lying about receiving an item, they have probably done so in the past or will do it again in the future. A close friend worked in a post office in Westchester County (NY) both inside and delivery. DoNotPay is invaluable when dealing with companies and their confusing policies, but we can also help you bypass tedious government procedures. In fairness to them if an item is stolen at the door - I can understand that they cannot be responsible. SGA Stock - Remington 870 Magpul design on a classic American shotgun Out of stock MAG460 $109. They will tell you if the item was mis-delivered. If you know where the item ended up, pay a visit & see if you can obtain the item. The "Seller" could have just posted anything else of a similar weight. When you buy something, it takes ages Hi, I have purchases a very expensive item, a Hybrid inverter from an The purchase is still pending in my bank account. So far they have only sold 17 items and all of them are chargers/ cables. Ended: 28 Feb, 2023 19:55:19 GMT. with an invoice of someone else's name Payment was taken from my bank nothing appears in PayPal or eBay . She would have supplied the lodgement receipt to Paypal in defence of the claim as a tracking number that doesn't show delivery to "your" suburb confirms delivery to the wrong address and doesn't comply with proof of postage requirements, that is the seller didn't win the claim on a tracking number alone. Twitter working on capability for verification code via WhatsApp Twitter is reportedly working on the ability to fully allow users to receive verification codes through WhatsApp, similar to receiving text messages. Yet again, she's told me I need to do it. Therefore, I find eBay's stand here unfair. Explain your side of the story and see if you can get the decision reversed. Topic Author. I don't have trouble with USPS packages, but FedEx and UPS have taken to tossing packages into the driveway (where I can't see them, since the garage is in the way) instead of leaving them at the front door. In the same way, this is the easiest scenario to address. Create an account to follow your favorite communities and start taking part in conversations. If you still draw a blank then you have a problem because if you open a case for non-receipt, the seller will simply enter the tracking number and eBay will see that the parcel has been 'delivered' - you'll lose at that point. Note that just like in any other any profession, even the postal service has employees that do not always follow rules and regulationsthis is a fact. Copyright 1995-2023 eBay Inc. All Rights Reserved. RM advisor confirmed that "the delivery was made by Durham Delivery Office in Durham and not Ashford. If not, you can look into reimbursement through PayPal or your credit card provider, which may offer such protections for their customers. Also, with your tracking number handy, contact the carrier (USPS, FedEx, UPS, or whichever company was tasked with the delivery), and check their website for details. This signature is a placebo. Not only is this helpful for the buyer, it usually reduces anxious messages to the seller concerning the location of the item. Because they got back to me and said it was "left in the lobby with the other packages". A sellers next move will depend on the most recent status shown on the item tracking information. eBay Item Says Delivered but Never ReceivedRequesting a Refund If your missing eBay package was sent with Priority Mail or Priority Mail Express, you can request a refund. Reasons for this are many, and solutions are few. Sit back and relax while we do the work. We use the info you provide to send a claim for youall you need to do is complete the following instructions: We send your claim to the USPS claims department, and you are all set! Even ebay customer care admited that my shipping number is not trackable so i sho. The buyer cant mark the item delivered. If all she did was post in a regular satchel that has the tracking number and not signature required you should get your money back. Avid user of forums on variety of interests-financial, home brewing, F-150, EV, home repair, etc. Our address is 7940 S. Valley View Blvd, Suite 100, Las Vegas, NV 89139 All pick up items must be retrieved within 14 days from the date payment was recorded. This reflects doubt. Find It In Seconds! Estimated delivery dates - opens in a new window or tab include seller's handling time, . What am I to do now? on Preferred listings, or those with featured website buttons, indicate YP advertisers who directly provide information about their businesses to help consumers make more informed buying decisions. I can put the amount in Seller despatched the 1250 phone using Royal Mail Signed For and not special delivery or tracked 24/48 hours. The Financial Ombudsman Service might also be an option, but that would depend on the details of 'delivery'. But if I used my broker service I might be able to get them to put some pressure on the courier company. Material: Not Listed Size: 9.5 as marked on shoe Merchandise is sold As Is - Items are not tested for . There, you will click on the Purchase history link on the left sidebar, locate the item in question, click See request details, followed by Ask eBay to step in. eBay will then review the case and respond within 48 hours.
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